Signum Chat with AI HumanShield – Consumer Health Data Privacy Policy

Signum Chat with AI HumanShield™
Effective date: [CONFIRM-14]

This policy explains how Dingane Innovations Inc. ("DII", "we") handles the health information you choose to enter in Signum Chat. It adds to the Privacy Policy. Dingane Innovations Inc., 3355 Lenox Road NE, Suite 750, Atlanta, GA 30326, USA.

What Signum Chat does and does not do with health information

My Health is a personal record. It keeps what you type in, in order, so you can see it and show it to your own doctor with Show My Doctor. It gives general information only. It does not give medical advice, diagnosis or treatment, and it does not judge your readings as normal, abnormal, safe or dangerous. If you think you have a medical emergency, call 911 or your local emergency number now.

1. The health information we collect

My Health is available on Pro and Exec. You enter, and we store:

personal information and body measurements, including weight and your weight journey;
blood pressure and heart rate, and blood sugar;
laboratory results (typed in by you);
imaging reports (typed in by name);
optional copies of your lab reports and X-rays: photos or files (JPEG, PNG, HEIC or PDF, up to 9 MB each) that you choose to upload, with the title and date you give them. Dr. Baruti approved this on 1 Nov 2026; it ships in 1.0 only if Hamza verifies and tests the retention and deletion controls, otherwise remove this line and the report-copy text below;
medications, with dose tracking;
your healthcare providers;
questions you want to ask your doctor;
health goals and your answers to goal questions;
your Life Tier recommendation.

We also treat your step data as health-related and handle it with the same care.

2. Consent

We ask for your explicit consent before My Health saves anything. This consent is separate from the Terms, the Privacy Policy and the AI consent.
Declining does not block Chat, Walk or any feature that does not need health data.
On Pro and Exec, your consent also lets Chat and the Coach use your My Health entries to answer your questions. [CONFIRM-18: confirm whether sharing health details with AI providers has its own separate consent, as SRS FR-C04 requires.]
You can withdraw consent at any time: Profile → Health data consent. We record the date of each consent and withdrawal.
When you withdraw, we stop collecting new health data and stop using it in answers. Data already saved stays until you delete it. [CONFIRM-13: confirm this is what the server does.]

3. Why we collect it

To store and show your own record, to show it to your doctor when you choose, to let Chat and the Coach tailor general information to you if you allow it, and to track your goals. We do not use health information for advertising or marketing.

4. Who can see it and who receives it

You. Only you can add, change or delete your entries.
Your doctor, only when you open Show My Doctor and show them your screen.
AI providers, only if you have given health data consent and use Chat or the Coach on Pro or Exec. They receive the details needed to answer your question, as named in the in-app AI disclosure: [CONFIRM-3].
Our staff: no administrator can open your My Health data. The only exception is a narrowly defined support role approved by our CEO and CTO, where every access needs a stated reason and is recorded.
Authorities, only where the law requires it.
Report copies are stored, not read by AI. Uploading a lab report or X-ray copy authorizes storage only. We do not send it to any AI provider or other third party. If we ever offer a feature that does, it will run only when you make a specific request and give separate permission that tells you what will be shared and with which provider. Only you and, when you show your screen, your doctor can see a copy. Report contents are kept out of notifications and out of analytics. [CONFIRM-20: name the file-storage provider and where files are held.]
We do not sell health information. We do not share it with advertisers. Analytics events carry no health values and no health area.

5. How we protect it

Encrypted in transit and at rest, including report copies, which are opened only through short-lived private links. [CONFIRM-12] Not written to your iCloud or Android backup. Every staff or system access to health data is recorded. We keep a written breach-response procedure that meets the FTC Health Breach Notification Rule and state laws. [CONFIRM-12]

6. Notifications

Push notifications, lock-screen previews and text messages never include your name, health values, medication names, conditions or report contents. Titles and previews are generic, for example "Your daily encouragement is ready. Open Signum Chat."

7. How long we keep it

Until you delete the entry or your account. When you delete your account, your health information is deleted. Report copies are kept while your account is open, unless you delete a copy sooner. Deleting a copy or your account removes your access to it immediately, and we permanently delete the file from active storage and backups within 30 days, unless a law requires us to keep it. [CONFIRM-20: Hamza to verify before publishing.] [CONFIRM-7, CONFIRM-13: backups for other health data]

8. Your rights

You can see your health information in the app, export a copy (Profile → Export my data), correct or delete any entry, withdraw consent and delete your account. Residents of Washington, Nevada, Connecticut and other states with consumer health data laws can also ask us to confirm what we hold, who received it, and to delete it, and can appeal a refusal. Send requests to [email protected]. If we refuse, you can appeal by emailing the same address with the subject "Appeal", and if you remain unsatisfied you may contact your state attorney general. If you live in the European Economic Area, the United Kingdom or Switzerland, health information is special category data, we collect it only with your explicit consent, and the rights in section 11 of the Privacy Policy apply to it. [CONFIRM-8: counsel to confirm.]

9. Changes and contact

We will post changes here and ask for consent again where the law requires it. Contact: [email protected].